Dozn Exchange
You can exchange currency easily by following these steps:

1. Select Language
2. Check Exchange Rate & Select Currency
3. Scan ID
4. Insert Banknotes
5. Receive Exchanged Cash
The following foreign currencies are available:

USD: 100, 50, 20, 10
JPY: 10,000, 5,000, 1,000
CNY: 100
EUR: 100, 50, 20, 10
HKD: 1,000, 500, 100
TWD: 1,000, 500
SGD: 100, 50
THB: 1,000
PHP: 1,000
VND: 500,000
MYR: 100
IDR: 100,000
GBP: 20
AUD: 100, 50
CAD: 50

※ Available currencies and denominations may vary by kiosk location and service policy.
- If your passport has a cover, please remove it and try scanning again.
- Place the photo page firmly against the top-left corner of the ID scanner.
- Hold still and wait until the scan is complete.
- If the issue persists, please contact our customer center.

Yes. New sales and issuance of THE-Free prepaid cards will end on September 14, 2026, but cards that have already been issued can continue to be used until their expiration date.

We sincerely thank all our customers for using THE-Free.

Tax Refund Eligibility
• Foreign visitors staying in Korea for less than 6 months
• Overseas Koreans staying less than 3 months with at least 2 years of overseas residence
• Purchases of 15,000 KRW or more, exported within 3 months

Not Eligible for Refund
• Illegal residents
• Diplomats and USFK personnel in Korea
• Individuals employed in Korea
• Proxy applications
• Corporate purchases
Lost gift card cannot be reissued. We recommend saving them via email or taking a screenshot in advance.
The customer is responsible for any loss or deletion.
You may exchange currency within the following limits per person, in accordance with Korean foreign exchange regulations and our operating policies.

- Per transaction: USD 1,000
- Per day: USD 4,000
Exchange rates change frequently. Please check the exact rate at the kiosk before completing your transaction.